| Q |
What is Coldwell Banker Concierge? |
| A |
Concierge is a complimentary service to assist you with information, products and services for you and your home. You receive preferred access to a wide range of home-related services, discounts on home services and travel, as well as many other benefits. |
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| Q |
What is the easiest way to utilize Concierge Services? |
| A |
Contact can be made by completing our request form.
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| Q |
What if I need a service that isn't listed? |
| A |
Please contact the Concierge if you need additional services. We have listed our most popular services, but are able to assist you with many more. |
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| Q |
Can I use Concierge Services if I haven't purchased a home yet, but am looking for one? |
| A |
Absolutely! Concierge Services is a great way to start gathering ideas and planning for your new home. |
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| Q |
How are service providers selected? |
| A |
Service providers must be committed to providing great customer service and making customers and clients a priority. Many Concierge Service providers are recommended by our customers. Others have worked with our agents for years. All Concierge contractors are licensed, bonded, and insured. |
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| Q |
When should I expect to hear back from a contractor or other service provider? |
| A |
You will be contacted by a contractor or service provider within 48 hours of your request. Please contact our Concierge if you do not receive a timely response. |
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| Q |
How do I recommend a service provider to be part of the program? |
| A |
Please contact our Concierge to submit information on a quality service provider. The service provider will be contacted by our staff. |
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